HOW DO I REGISTER TO BID?

At FairBid, we hope we have made the registration process simple for both our sellers and buyers. On FairBid’s homepage, you can register in the top right corner where it says, “Register” in orange. Also, on the left side of FairBid you will see a “Register” button allowing you to register. If you are still having issue registering for FairBid, contact us and we will do it for you.

HOW DO I BID ON ITEMS?

FairBid Auctions can be won in three different ways:

Bid Exactly allows you to place a one-time bid of a definite amount. You will receive an email if another user outbids you for that item. At that time, you can log back into the website and choose to enter a higher bid. E-mail notifications will not be sent for the last hour of the auction.

Auto Bid gives FairBid permission to automatically increase your bid when someone outbids you, up to your maximum bid amount. Auto Bid saves you time and effort by doing the bidding war work for you.

Incremental Bid Amounts:

Sales Price --- Minimum Bid Increase

$.01 - $1,000 --- $100

$1,001 to $50,000 --- $250

$50,001 and up $100 --- $1,000

Buy it Now allows you to purchase the auctioned item for a predetermined set price. Not all auctions will have Buy it Now options, but if available it does it offer an immediate transaction.

HOW CAN I TRACK MY BIDS?

Once you locate items of interest, you can start bidding or add them to your watch list. Your watch list is accessible through your "My Profile" section once you have registered and logged in to FairBid.

HOW WILL I KNOW IF I AM OUTBID?

You will receive an email if another user outbids you for a certain item.

HOW DO I KNOW IF I'VE WON AN AUCTION?

At the close of an auction, the highest bidder and the Seller will receive an email with each other's contact details. The Buyer and the Seller should then contact each other to arrange payment and pickup of the auctioned item based on the preset time frames and payment options outlined on the bid details page.

IF I WIN AN ITEM, HOW DO I PAY FAIRBID?

Once you have won an item on FairBid, you will notified that you are the high bidder and sent a payment request. You will have 3 business days to process payment via ACH Credit, Wire Transfer, or Cashiers Check.

CAN I BUY ITEMS BEFORE THE AUCTION?

Buy it Now allows you to purchase the auctioned item for a predetermined set price. Not all auctions will have a Buy it Now option since it is up to the sellers discretion.

IS THERE A PENALTY IF I DON'T MAKE MY PAYMENT ON TIME?

If you fail to make any payments due to seller or FairBid, whether for default or otherwise, you will be barred from further use of the FairBid Site.

HOW DO I SELL MY ITEMS?

Once you have logged into your account, new auctions can be created by clicking on the "Post New Auction" link in the upper right corner of the site. Sellers can then enter auctions details and upload pictures directly onto the website. After submitting your auctions, a Fairbid representative will review your auction and send you a confirmation email when the auction is approved and posted.

CAN I SET A RESERVE PRICE?

When you post a new auction, the website will allow you to customize your auction. On that page, you can set a reserve price.

WHAT IS AN "AUCTION SELLER AGREEMENT?"

The "Auction Seller Agreement" is the contract you agree to adhere to when you post a new auction. Failure to adhere to the agreement will result in banishment from FairBid.

WHO CAN ANSWER QUESTIONS I HAVE ABOUT AN AUCTION?

If you have a question for the seller, there is a tab you can click within an auction that will allow you to ask the seller a question. If you have any further questions, you can contact FairBid via phone at 855-FairBid or via email through Support@FairBid.com.

HOW CAN I CONTACT FAIRBID IF I HAVE ANY QUESTIONS?

Our phone number is 855-FairBid and our email is Support@FairBid.com. You can also contact us using the contact page that can be found at the bottom of the page.

WHAT DO I DO IF I FORGET MY USER ID AND/OR PASSWORD?

If you forget your password, you can click on the “forgot password?” link in the upper right side of the page. This will direct you to a new page that will send you a new password.

HOW DO I EDIT MY FAIRBID PROFILE?

After you log in, you can find the edit profile link on the top-right hand of the homepage. You can also access the edit profile link on the right side of any auction page.

WHAT ARE AUCTION ALERTS?

When you edit your profile, you can customize auction alerts that will email you when a new item pops up that you mentioned you were interested in.

WHO IS RESPONSIBLE IF THE MERCHANDISE IS NOT IN THE CONDITION STATED?

The seller is responsible in any case of misrepresented items.

WHAT SERVICES DOES FAIRBID PROVIDE TO SELLERS?

Selling your assets online should not be costly. FairBid has revolutionized the typical online auction by making it 100% free to sell. FairBid has developed a multiple avenue online auction platform. Simply choose which FairBid best suits your company’s needs and start selling and buying today.

WHAT SERVICES DOES FAIRBID ENERGY PROVIDE TO SELLERS?

FairBid Energy assists energy related companies in generating the highest return on investment for excess, aged, or used assets. Our experience in the oil/gas/energy industries allows us to launch a strategic plan for disposition of inventory to generate capital and cash flow.

FairBid Energy Plus charges a flat low fee and does not charge the buyers any additional fees that would ultimately also come out of your bottom line.

WHAT SERVICES DOES FAIRBID PLUS PROVIDE TO SELLERS?

FairBid Plus was created for those of you that do not have enough time in the day to prepare and upload your own auctions. At FairBid Plus, we understand that companies require employees to wear several different hats but auctioneer does not have to be one of them. FairBid Plus acts as your agent and can handle all relevant aspects of the auction process for you.

FairBid Plus can do it all, from the taking of the pictures, hiring of an inspector, posting of an auction and the marketing of that auction, through processing of the payments, to finally the picking up of the equipment. Additional fees will apply for these services. In certain circumstances, these fees can be waived.

WHAT ARE THE SELLER'S FEES ON FAIRBID PLUS?

Our FairBid Plus option charges the seller a negotiated rate of the total transaction: small charge for a world of service.

Our FairBid Plus option charges the seller a negotiated rate of the total transaction: small charge for a world of service.